NYS DOL Unemployment

Important Information for Unemployment Insurance Claimants.

Please contact Acadia HR for Employer Name and Number for filing your claim at support@acadiahr.com.

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Unemployment Claim Filing

NYS is waiving the 7-Day waiting period for Unemployment Insurance benefits for people who are out of work due to Coronavirus (COVID-19) closures or quarantines. If you are filing a new unemployment insurance claim, the day you should file is based on the first letter of your last name.

If your last name starts with A – F, file your claim on Monday.

For last names starting with G – N, file your claim Tuesday.

For last names starting with O – Z, file your claim on Wednesday.

If you missed your filing day, file your claim on Thursday or Friday. Filing later in the week will not delay your payments or affect the date of your claim, since all claims are effective on the Monday of the week in which they are filed. Go to the website for step by step process to file a claim online.

NYS DOL is extending telephone filing hours as follows:

  • Monday through Thursday 8 am to 7:30 pm.
  • Friday 8:00 am to 6:00 pm.
  • Saturday 7:30 am to 8:00 pm.

The website is www.labor.ny.gov.

Phone number: 888-209-8124